Connecting with Your A/V Switch

You asked, we listened. Ray now supports A/V switches, also commonly known as HDMI switches. An A/V switch is added from Settings, once you've finished the Ray setup. During setup, you'll need your original A/V switch remote to change inputs.

Before you get started, make sure there's a clear path between Ray and your A/V switch (no furniture, people, or pets in the way) so Ray's infrared signals can get through unobstructed.

Please note that Ray does not support matrix switchers that have multiple outputs.

1. From the home screen, tap the Settings icon.

 

 

 

2. Tap “Devices” in the Settings menu.

 

3. This screen shows you all the devices you have connected to Ray. Begin by tapping "Add Device."

4. To add an A/V Switch: Tap "A/V Switch."

5. Make sure that your A/V switch is on and that you can see something playing through it.

6. Tap the brand name of your A/V switch (swipe to scroll through the list to find it, or start typing the brand in the search box until you see it come up).

If you do not see your brand, Ray can learn commands from your A/V switch's remote. Learn more here: Teach Ray my A/V Switch

7. The next screen will give you the option to select the code set associated with the A/V switch you are adding. Select the code set that is most similar to your A/V switch's model number and tap the tab to continue.

 

If your model is not listed, you can teach Ray to control your A/V switch using your original A/V switch remote. Learn more here: Teach Ray my A/V Switch

 

Really stuck? Don't worry! Our Ray Support Team is happy to help. Tap the "Contact Support" button to see contact information for our team.

 

8. On the next screen, you can use the "Test" buttons to check that each of the buttons you use is functioning properly. The "Test" buttons are a new feature that will let you know Ray is sending the correct commands to your A/V switch.

If this code set does not work, tap the "<" (back) button to return to the previous list and choose a different code set.

You can choose the code set that works for your A/V switch by tapping the "Use this Code Set" button.

9. The next screen will ask you to select the device that your A/V switch connects to. This may be your TV, soundbar, or A/V receiver. The A/V switch should be connected directly to one of these devices by a cable via the A/V switch's output port and connected to an input port on your TV, soundbar, or A/V receiver. The rest of your media devices will be connected to input ports on the A/V switch.

Note You will only see this screen if you have a soundbar or A/V receiver. Otherwise, skip to step 10.

10. Select the input that your A/V switch connects to on your TV, A/V receiver or soundbar. The input labels here might be different to your actual device. If you’re not sure, tap the “Test” button to check.

Note If your A/V switch is connected to your A/V receiver or soundbar, Ray will ask you to identify the inputs for both the TV and A/V receiver or soundbar.

 

 

 

 

11. Next, you will select the devices that go through your A/V switch. This may include your cable box, streaming devices, and gaming consoles. 

If the listed devices do not go through your A/V switch, tap the "None of these" button to continue. 

 

 

12. Select each device that is connected to your A/V switch from the menu and tap the "Continue" button.

 

 

13. Select the A/V switch input you use for the first device. Use the "Test" button to check that the A/V switch switches to the correct device and displays it on your TV.

 

If the input button is not functioning correctly, you can teach Ray by tapping the "Teach Ray this input" button below the listed input buttons. You will need the original remote for your A/V switch to teach Ray this input.

14.  The next screen will ask you to test the input by tapping the button showing the device you are testing.

 

 

15.  If the device is displayed correctly, tap the "Yes" button to continue.

If the device is not displayed correctly, tap the "No" button to give it another try. If the device is not displayed correctly on the second attempt, repeat step 13.

 

16.  Repeat this process for all devices connected to your A/V switch.

 

17.  After confirming your devices, your A/V switch will have been successfully added to Ray. Tap the "All done" button and you're set!

 

Have more questions? Contact us