Ray gives an error and I can't proceed

AH! Ray has an error message!! Don’t worry, that’s just us panicking for you so you don’t have to. Please make sure Ray is charged and try the following steps to get rid of that pesky message:

1. Power Off (Press the power button for 5 seconds)

2. Power On Ray (Press the power button for 5 seconds)

If this doesn't help, hard reset your Ray.

If none of these work please contact us right away!

Have more questions? Contact us