My Ray won't turn on

Ray's power is controlled by the physical "power" button on the right side of Ray. Hold it down firmly for up to 5 seconds and Ray should power on (or off). If this doesn't work, it could be that Ray needs to charge. Place it in the charging stand and leave for a couple hours for the battery to recharge. 

If after charging Ray is still not turning on, please contact us so we can help you solve the problem.

Have more questions? Contact us