How to adjust a device’s power-on delay

If you have noticed that your TV or cable box is not responding to Ray’s commands, you may have to adjust your power-on delay. Power-on delay refers to the time between when a device starts up and when it is ready to start receiving additional infrared (IR) commands from a remote control. Some devices get up and running quickly, while others have a longer power-on delay. For example, older electronics can take up to 15 seconds to power on fully before they’re ready for additional commands, while newer devices may be ready to send additional commands almost instantly.

Ray is initially set to a default power-on delay of 12 seconds for all devices—meaning that after sending the “power on” command, Ray waits 12 seconds before sending any additional commands to a device. But if a device doesn’t seem to be responding to Ray after powering on, you can adjust its power-on delay in Settings.

1. Tap the settings icon on your home screen.

2. Tap the list item "Devices."  

3. Tap the device's name that you want to adjust its power-on delay.

4. Tap “Advanced Settings” (you may need to scroll down to find it.
5. Tap "Power Settings."
6. Tap “Power delay speed” under the “POWER ON DELAY” section.
7. Drag the slider to adjust the device’s power-on delay. For devices that take longer to power on, increase the delay time. For devices that power up very quickly, decrease the delay time.

Exit the Settings menu and test the new settings by seeing if your devices respond better to Ray’s commands after powering on; if not, repeat #1-4 to readjust the power-on delay and test again.Exit the Settings menu and test the new settings by seeing if your devices respond better to Ray’s commands after powering on; if not, repeat #1-4 to readjust the power-on delay and test again.

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