Connecting with Your Soundbar

Before you get started, make sure there's a clear path between Ray and your soundbar (no furniture, people, or pets in the way) so Ray's infrared signals can get through unobstructed.

Note While the images here refer to watching cable, these steps are the same if you are connecting your soundbar for your DISH receiver, DIRECTV receiver, Apple TV, Roku, Xbox, Blu-ray player, DVD player and any other media players you add during setup.

 

1. The first time you are asked about an audio device is right after you’ve set up your cable box or satellite receiver. To connect to your soundbar, tap the "I have a soundbar" link.

Note: If you don't use your soundbar for live TV, skip it here and you’ll have an opportunity to add it later with the device(s) that use it.

 

2. Follow the instructions on Ray’s screen and when you're ready, tap "I can see and hear it"

 

3. Tap either "Soundbar" or "TV" to tell Ray which you use to control volume.

Not sure? Read How do I know what I use (TV or soundbar) to control volume?

3a. If you control volume through your TV:
Ray will confirm this before moving on. Try out the physical volume buttons located on Ray's right side, and then tap "Yes" or "No" to let Ray know whether they successfully changed your volume.

If Yes, Ray will assign the volume buttons to your TV set. We don't need to do anything else with your soundbar, so you can move on to selecting inputs. 

If No, continue to Step #3b below.

 

3b. If you control volume through your soundbar:
Tap the brand name of your soundbar (swipe to scroll through the list to find it, or start typing the brand in the search box until you see it come up)

I can’t find my device's brand

 

4. Next, Ray will provide some buttons to test which infrared codes will successfully control your soundbar. Depending on the brand, Ray may test only one or several buttons, and it may take a few attempts (of sets of buttons) to find the right codes to connect with your device.

Tap the first test button presented; Ray will send a signal to your soundbar to perform the function of the button—so watch & listen to your soundbar to check for a response (you can tap the button a few times to be sure).

What do the test buttons mean?

  5. Tap "Yes" or "No" to let Ray know whether the test button successfully controlled your soundbar.

If you choose "No," Ray will attempt another set of buttons (they may be the same functions, but this time Ray will try them with different infrared codes).

Repeat steps 4-5 for as many test buttons as Ray presents to you; when Ray is satisfied it's found the right set of IR codes to connect with your soundbar, you'll see the "Hello Sound" screen.

  6. Point Ray at your soundbar and tap the "Turn it back on" button.

7. Point Ray at your soundbar and tap the "Turn it back on" button.

Ray doesn't turn my device back on

8. Once your soundbar comes back on, we just want to double-check everything worked—so try out the physical volume buttons located on Ray's right side.

 

9. Tap "Yes" or "No" to let Ray know whether whether they successfully changed your volume

If Yes, then hooray! Ray is now your new soundbar remote

If No, Ray will ask you to test the buttons again once or twice to see if they should instead be assigned to your TV or cable box. No luck? See During soundbar setup, Ray's physical volume buttons don't work with any of my devices

 

Note: Throughout the setup process, you can always tap the "<" (back) button to re-do a step.

Need More Help?

I'm not sure if I have an A/V receiver or soundbar

During soundbar setup, Ray's physical volume buttons don't work with any of my devices

I use my A/V receiver or soundbar for some but not all devices

Ray doesn’t turn my device back on

What do the soundbar test buttons mean?

Nothing happens when I tap a test button 

How Ray Connects to Devices

How do I manually assign the IR code set for my device?

Have more questions? Contact us