What do the set-top box test buttons mean?

This is a list of the function buttons we most commonly test to connect Ray with your cable box or satellite receiver. Tapping the test button should perform the function described below. 

Channel Up
When you tap this button, look at your TV: you should see the cable/satellite channel change to the next one up
Guide
When you tap this button, look at your TV: it should display the TV guide or schedule grid from your cable or satellite provider on the screen.
Power Off
This button's a no-brainer—it should turn your cable box or satellite receiver off.

 

Occasionally we may need to test some other functions to help confirm Ray is able to control your device. Don't hesitate to contact us if you see a button you don't understand. 

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How Ray Connects to Devices

None of the attempts of test buttons are working with my device 

 

Have more questions? Contact us